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FAQ

Frequently asked questions

Overview

Why does emble exist?


Can you think of a time where you have recommended something you loved to a family member, friend or social media follower? And as a result they went and made a purchase?

At emble we recognise this is happening millions of times a day across the globe. We believe that “we are all influencers”. No matter how small we are, we all have the ability to be influential, generate sales and as such, we should all have the ability to be rewarded.




How does emble work?


1. Find: Find your favourite retailer and create a unique link to share.

2. Promote: Promote anywhere to your friends, family members or followers on social media.

3. Earn: When a Buyer makes a valid purchase via your link, the purchase is tracked, and you earn a commission.

If you just want to do some shopping yourself, you can also earn commissions on your own purchases by clicking the Shop Now button in your campaign.

The more you share, the more you buy, the more you earn.




Where can I get the emble App?


The emble App is currently available on the Apple App Store (IOS) only. However we will be available for both Android and Web (Mobile & Desktop) in early 2021.




Is emble really free to use?


emble is 100% free to use, there are no catches! Simply share the things you love and start earning rewards today.




How does emble make money?


emble makes a small commission on some sales that are generated through our site.

We currently give away over 90% of the money we earn on the platform to our users, and we believe that’s the way it should be!




Who is emble?


emble is a brand new UK-based App, launched in December 2020. We are a small team of passionate people that want to make a positive impact on the world, by taking a small portion of the £billions spent each year on digital advertising, and giving it to our users, the powerful, undeniable emble Influencer.




How do I keep updated with the latest emble news and developments?


You can sign-up on the emble website to be kept in touch with the latest news and developments. We promise not to share your data with anyone else, and we will not bombard you with spam.




I want to advertise my business on emble. What do I do?


That’s great, we love to work with all types of businesses, big and small! Contact us through our website with any business requests and we will get back to you promptly.





Your earnings

How do I make money?


As an influencer, you can launch campaigns from many Vendors/brands and start sharing your emble link to your family members, friends, or followers.

When someone clicks your link, they are taken to the Vendors website to shop as normal. Any qualifying purchases (that meet the terms and conditions of the campaign) will be automatically tracked in your account.

After a number of weeks, your earnings will become payable and you can withdraw your reward earnings (yes real money!) from the emble App.

You can also earn commissions on your own purchases by clicking the Shop Now button in your campaign.




How do I withdraw my earnings?


Withdrawing couldn’t be easier, just click on “Wallet” within the emble App, and you can see your payable balance.

If you have reached the minimum withdrawal limit, hit the Withdraw button, add your payment details and then send yourself your well-deserved earnings! Your money should arrive within 5 days (often it will be sooner).




What is the minimum withdrawal limit?


You need to have a minimum of £10 in your payable balance in order to withdraw your funds from the emble App. Don’t worry if you haven’t reached £10, your money isn’t going anywhere. Share some more and earn some more in the meanwhile!




How long do I have to wait until my rewards are payable?


emble has defined the expected payment timescales on each campaign, but these are not guaranteed. Unfortunately, we must wait to receive money from the Vendor before we can pass the earnings on to you. We do this as quickly as we can, but it can take up to 60 days in some circumstances.




Where can I withdraw my earnings to?


emble currently supports payout by BACs (ie Bank Transfer) only. We also have plans to allow you to withdraw to Paypal and to your debit cards in the near future.





Others

How do I keep updated with the latest emble news and developments?


You can sign-up on the emble website to be kept in touch with the latest news and developments. We promise not to share your data with anyone else, and we will not bombard you with spam.




I want to advertise my business on emble. What do I do?


That’s great, we love to work with all types of businesses, big and small! Contact us through our website with any business requests and we will get back to you promptly.





Issues

My rewards haven't tracked?


Sometimes this can happen if a purchase has been made in a web browser that does not allow cookie tracking. It might also happen if the user has clicked another tracking link to direct them to the Vendors website.

If you are certain a purchase was made and that a reward/commission should have tracked, please contact us with the details and we will investigate it further with our partners.




My rewards have been declined?


If your reward shows as declined, it means our Vendors have indicated that your reward is not valid and does not meet the terms and condition of the agreement.

There are a number of reasons why a reward might be declined by the Vendor including; using unauthorised promotional codes, cancelled or partially returned orders. Please check the requirements (in the terms and conditions) of the campaign have been met. If you believe the declined reward to be erroneous, please contact us and we will investigate it further.




I can't login!


Don’t worry, we are here to help. You can request a password reset on the login page by clicking “forgot password”. We will send you a password reset email to your registered email address as fast as we can.

If you still cannot gain access, please contact us.




I have a question or need further support.


No problem! You can contact us for any queries or support. We will do our best to get back to you within 5 working days.